The other night, I went over to my boyfriend’s place to watch some trashy American reality TV (I would take credit for this cultural exchange, but the boyfriend was already many seasons deep into this show prior to meeting me).
Before we cuddled up with Netflix, he pulled out his laptop and opened Italy’s public healthcare reservation system, hoping to square away an appointment with a dermatologist. At first, we got an error screen telling us no appointments were available—a distinct possibility when booking a specialist in this country—but then, after fiddiling with the search settings, we found the first available slots: two years from now.
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